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Privacy policy

Privacy Policy
Effective from 11. 11. 2026

1. Controller

The controller is UM Crew s. r. o., registered office Petzvalova 3379/67
, 010 01 Žilina, Company ID (IČO): 53928172, e-mail: info@umwear.com. We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on Personal Data Protection. We have not appointed a data protection officer; please contact us at info@umwear.com with any questions.

2. Data we process

  • contact details: name, e-mail, phone number, name of the club or group,
  • content of inquiries, messages and attachments (logos, sketches),
  • billing and delivery details when a contract is concluded,
  • technical data (IP address, device data) and cookies to the extent of your consent.

3. Purposes and legal bases

  • Handling inquiries and preparing quotations – steps prior to entering into a contract, Art. 6(1)(b) GDPR.
  • Performance of the contract – production, delivery, communication and complaints, Art. 6(1)(b) GDPR.
  • Accounting and tax obligations – Art. 6(1)(c) GDPR (Slovak Accounting Act No. 431/2002 Coll., VAT Act No. 222/2004 Coll.).
  • Establishing and defending legal claims and protecting the website against misuse – legitimate interest, Art. 6(1)(f) GDPR.
  • Analytics and marketing cookies – only with your consent, Art. 6(1)(a) GDPR. We use strictly necessary cookies to ensure the website works.

4. Retention

Inquiries that did not lead to a contract: no longer than 2 years after the last communication. Contracts and accounting documents: 10 years under the Accounting Act. Attachments to inquiries are deleted regularly once the order is completed. Cookies: according to your browser settings and cookie banner choices.

5. Recipients

We share data only to the extent necessary with processors providing web hosting and e-mail, accounting, IT services and delivery of goods (courier companies), and with public authorities where required by law. We do not sell personal data.

6. Transfers outside the EU

We do not intentionally transfer personal data outside the European Economic Area. Should this occur through a service provider, it will only be with appropriate safeguards (European Commission adequacy decision or standard contractual clauses). The fonts on this website are hosted on our own server, so your IP address is not sent to third parties because of them. Links to Facebook and Instagram lead to sites governed by Meta’s terms.

7. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability, the right to object to processing based on legitimate interest and the right to withdraw consent at any time without affecting the lawfulness of prior processing. Send requests to info@umwear.com; we will respond within one month. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, www.dataprotection.gov.sk, or with the supervisory authority in your EU country of residence.

8. Automated decision-making

We do not carry out automated decision-making or profiling with legal effects.

9. Security

The website uses an encrypted connection (HTTPS). Only authorised persons have access to the data. The contact form is protected against spam without third-party tracking services.

10. Cookies

On your first visit a banner lets you choose which cookies you accept. You can change your choice at any time.
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